Cancel a scheduled activity with registrations
To cancel reservations for a specific activity, follow these instructions:
- Go to the Calendar section
- Click on the activity you want to delete
- A window on the right will appear with all registered participants
- Select the individual rgistrations or click on the 3 dots at the top right and then Select all.
- Then again on the 3 points and Cancel the reservation(s).
- A confirmation message will appear asking you if you wish to cancel the reservation(s), select Yes.
The participants will receive an automatic email informing them that their reservations have been cancelled. Do not hesitate to also send them a note to let them know and explain, it is a little gesture that will go a long way !!
Note that if your activity is not free, an automatic refund will be issued to participants.